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Part II Cloze(20 points )

Directions: There are 20 blanks in the following passage. For each blank there are four choices

marked A, B,C and D. You should choose the one that best fits into the passage and mark the corresponding letter on the Answer Sheet.

The old idea that anyone with a little money can start a business and operate it successfully is no longer invalid(无效果的）. An equally important factor is business relations with     41   .

It is necessary to know what people want and to make it    42    to them in a pleasant and convenient way. With    43    effort you will understand your buyer’s needs, and know how to    44   him and make him appreciate the good points of your    45    .Knowing how to    46    to customers is the secret of successful selling. They appreciate it when you show a genuine, friendly interest in helping them to get the best goods    47    their purpose.

All customers have the desire to get value in    48   .Smart people are price-and-value    49    .They will not insist   50   lower-priced goods if they can be shown that higher-priced goods will give them better value    51    use. Your function, as a    52    ,is to help the buyer get the best    53    his money. This means that you must know your goods , be able to discuss their construction and performance in an intelligent way and be confident when you    54   the special qualities of your product or    55    .If you cannot tell the facts about these qualities, you should say, “I don’t know ,”and find them out.

Before approaching prospects with the idea of turning them into customers, you need to gain their confidence, as many articles are bought because of our faith in people as because of our faith in the    56    .

Now we are ready to invite visitors. Who shall they be? Personal    57    is the best way to learn the present and probable market for what you have to offer.

Recommendation by friends is also an excellent way to get in touch    58    prospects. That is why it is important to maintain customers .Tell them of your appreciation every time they see prospect .Drop    59    at their offices or phone them at their homes. Tell them about things may interest or    60    them.

41. A. customers       B. sellers           C. merchant      D. businessmen

42. A. nice           B. go              C. available       D. attractive

43. A. personal       B. personnel          C. manual           D. artificial

44. A. get            B. attract             C. cheat              D. approach

45. A. offer           B. dress              C. store              D. good

46. A. please          B. supply            C. appeal           D. adapt

47. A. in              B. for                C. with               D. of

48. A. clothes         B. selling             C. food             D. exchange

49. A. knowing        B. ignorant           C. conscious          D. dependent

50. A. in             B. upon              C. concerning        D. with

51. A. in             B. while              C. when             D. before

52. A. customer       B. buyer              C. merchandise       D. salesman

53. A. for            B. beyond            C. above            D. against

54. A. stresses         B. display            C. emphasize        D. mentioned

55. A. help           B. service            C. personality        D. repair

56. A. merchant        B. salesman           C. future            D. merchandise

57. A. attraction      B. contact            C. ability            D. traveling

58. A. with          B. through            C. by               D. on

59. A. out          B. in                 C. across             D. letters

60. A. disinterest      B. cheat             C. fool              D. benefit

Part III Reading Comprehension(40 points )

Directions: There are 4 passages in this part. Each passage is followed by some questions or incomplete statements. For each of them there are 4 choices marked A, B, C and D. You should decide on the best choice, and mark the corresponding letter on the Answer Sheet.

Passage 1

"If you want to see a thing well, reach out (伸出手) and touch it!"
    That may seem a strange thing to say. But touching things can help you to see them better. Your eyes can tell you that a glass ball is round. But by holding it in your hands, you can feel how smooth (光滑) and cool the ball is. You can feel how heavy the glass is. When you feel all these about the ball, you really see it. 
With your skin, you can feel better. For example, your fingers can tell the difference between two coins in your pocket. You can feel a little drop of water on the back of your hand, too.
    All children soon learn what "Don't touch!" means. They hear it often. Yet most of us keep on touching things as we grow up. In shops, we touch things as we might buy: food, clothes. To see something well, we have to touch it. 
    There are ways of learning to see well by feeling. One way is to close your eyes and try to feel everything that is touching your skin. Feel the shoes on your feet, the clothes on your body, the air on your skin. At first, it is not easy to feel these things. You are too used to (习惯于) them! 
    Most museums are just for looking. But today some museums have some things to touch. Their signs say, "Do touch!" There you can feel everything on show. If we want to see better, reach out and touch it. Then you will really see!

61.By touching things,           .

A. you will have a strange feeling 

B. you will learn how to reach out your hand 

C. you can tell the difference of the things 

D. you can tell what colours they are

62. When people buy things in shops, they often           .

A. try them on first B. keep their right hands on them 
C. ask about them D. feel and touch them

63. Why does it say "At first, it is not easy to feel these things?" Because            .

A. the things are used by people, too B. people feel the things too often 
C. people know how to use the things D. the things are easy to feel

64. Which of the following is true?

A. Touching is more important than seeing. 
B. Our feet, fingers, hands and skin can help us buy food. 
C. People have to learn to see by feeling as they grow up. 
D. Visitors can feel the things on show in some museums.

65. Which of the following can be the best title of the story?

A. Touching by Feeling B. To See or to Feel? 
C. To See Better-Touch D. Ways of Feeling

Passage 2

The old Volkswagen (VW) Beetle — “The Bug” — is making a comeback (回潮). People who own them are planning to keep them forever. People who don't own them are paying high prices when they can find one for sale. It's more remarkable when you realize that VW Company has already stopped producing them.

A spokesman for Volkswagen of America says there were about five million “Bugs” on American roads in 1977. That was the last year they were shipped to America. VW calculates (估算) that about four million of them are still running, and running, and running.

Used car businessmen say they can't keep “Bugs” on their lots these days. They feel it's because these cars have a history of reliable (牢靠的), inexpensive transportation. The cars average about 30 miles per gallon of gas.

But all hasn't been smoothly going for the “Bugs”. The heating system is poor. And since it travels very close to the ground, large cars tend to splash(溅) it with winter's snow and mud. Some in the safety field consider the Beetle as defenseless against heavier cars. But the National Highway Traffic Safety Administration(管理部门)has nothing that shows any problem with them at all.

66.American people like to have a “Bug”  ____ .

A. because it is no more in production 

B. because it is reliable and energy-saving

C. because it is remarkable and easy to drive 

D. because it is safe

67.According to the passage, which of the following statements is TRUE?

A. “Bugs” are more popular than other cars in America.

B. “Bugs” are now produced in a small quantity.

C. American feel proud if they can own a “Bug” . 

D. No “Bugs” have been shipped to America since 1977.

68.In the last sentence of the second paragraph, the world “them” refers to _____.

A. a car by the name of Volkswagen Beetle 

B. heavier cars imported from other countries.

C. people in the safety field 

D. people from National Highway Traffic Administration

69.What is the problem with a “Bug"?

A. It does not go smoothly. B. It is not comfortable in winter.

C.It splashes mud and water. D.It travels too slowly.

70.What can be concluded according to the National Highway Traffic Safety Administration?

A. They are going to investigate into “Bugs” problem. 

B. Some of the “Bugs” are not usable any more.

C. It is defenseless when it is hit by a heavy car. 

D.The “Bugs” is good for use.